Privacy Policy

Fitnexia · Last updated: September 2026

1. Introduction

At Fitnexia, the security and privacy of our users' personal data is our highest priority. This Privacy Policy explains which personal data is processed while using the Fitnexia mobile application, how it is protected, and the rights you hold under applicable data protection legislation.

By continuing to use the application, you acknowledge that you have read and accepted this policy.

2. Personal Data We Process

Fitnexia processes only the data strictly necessary to deliver its services:

Identity: Name, username
Contact: Email address
Physical & Health: Age, height, weight, fitness goal, activity level
Activity Data: Workout history, calorie & water tracking, streak count
Membership: Subscription plan (Free / Basic / Premium)
Motion Data: Daily step count read from your device's step sensor. It is kept as a daily total only; your location is never read.
Meal Photos: Photos you take for calorie analysis. A photo is sent to the AI infrastructure to be analysed; it is not stored on our servers, only the result (dish name and nutrition values) is saved.
Google Sign-In: If you choose this path, only your name and email address are received from Google.

Health Conditions (optional): To build a safe diet plan, we receive conditions such as kidney disease, insulin-treated diabetes or pregnancy only if you select them, and use them only to prepare your plan. Providing this is not required; beyond this, no diagnoses, medication use or clinical health history is collected. The application does not constitute medical advice.

3. Data Storage & Security

Your personal data is stored in encrypted form on our secure infrastructure. On the device side, the operating system's native secure storage mechanisms are used (iOS Keychain / Android encrypted SharedPreferences).

Your data is protected against unauthorized access, modification, or disclosure through industry-standard security measures.

4. Camera and Photos

Camera access is requested for two purposes only: photographing your meal to estimate its calories, and reading product barcodes. Barcode reading happens entirely on your device — no image leaves it.

Photo library access lets you pick an existing photo and change your profile picture. Your profile picture never leaves your device.

5. Artificial Intelligence Infrastructure

Fitnexia's AI features (AI Coach, workout and nutrition plans, meal photo analysis) run on third-party AI service providers: Google (Gemini API) and OpenAI (OpenAI API). Conversation content, the profile information needed to build a plan, and meal photos to be analysed are sent to these providers solely to generate responses. The providers' servers may be located outside your country.

The providers process this data on our behalf and only to deliver the service; your data is not used to train the providers' models. Providers may retain data for a limited period to prevent abuse. Physical profile data is used only to generate responses personalised for you; it is never sold or shared for advertising.

If you find an AI-generated response wrong or offensive, you can report it from inside the app; reported content is sent to us for review.

6. How We Use Your Data

Delivering personalized workout programs and nutrition recommendations
Enabling user-specific progress tracking
Sending workout reminders and weekly report notifications
Managing subscription plans and access rights
Improving application performance and user experience

Your data is never sold, rented, or used for advertising purposes.

7. Notification Permissions

Fitnexia requests your explicit consent to send workout reminders and weekly progress report notifications. You may revoke notification permissions at any time from your device's system settings.

8. Your Rights

You have the right to:

Be informed whether your personal data is being processed
Request correction of inaccurate or incomplete data
Request deletion or destruction of your data
Object to the processing of your data
Request compensation for damages arising from unlawful processing

To exercise your rights, contact us at support@getfitnexia.com. Requests are responded to within 30 days.

9. Children's Privacy

Fitnexia is not designed for individuals under the age of 13. We do not knowingly collect personal data from this age group.

10. Policy Updates

Material changes to this Privacy Policy will be communicated in advance via in-app notification or your registered email address.

11. Deleting Your Account

You can permanently delete your account from inside the app at any time: Settings → Delete Account. Deletion cannot be undone; all of your data is removed from the server, including workout history, plans, measurements and streak.

If you cannot install the app, you can request deletion on this page.

12. Contact

For any questions, feedback, or requests: support@getfitnexia.com